FAQs
What types of apparel do you offer for boys?
BoyPerfect specializes in a curated selection of stylish and trendy apparel designed specifically for boys. Our offerings include graphic tees and comfortable joggers that are both fashionable and functional for everyday wear.
What is your commitment to quality and creativity?
At BoyPerfect, we prioritize quality and creativity in our products. Each piece is crafted to not only look great but also to inspire confidence and self-expression in young boys. Our rigorous quality control ensures that every item meets high standards before reaching our customers.
How can I determine the right size for my child?
To determine the right size, we recommend consulting our size chart available on each product page. The chart provides detailed measurements to help you select the appropriate size based on your child's dimensions. If you have further questions, our customer service team is available to assist.
What is your return policy?
We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. For more details, please refer to our return policy.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you offer exchanges?
We do not facilitate direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately upon receipt. We will evaluate the issue and work to resolve it promptly, ensuring customer satisfaction.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to our customer service team.
What if I am located in the European Union?
If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition as received, unworn, unused, and in its original packaging.